Third-Party Collection Agency

Our third-party medical collections program is tailored for medical organizations that care about their brand but need to collect their patient accounts, including, but not limited to: large hospitals, community hospitals, medical foundations, physician groups, healthcare clinics, dentists, and doctors.

Our medical collection agency partners with your medical organization when all internal resources have been exhausted or your communication with your patients has broken down. We complete your billing process to collect past-due debt by utilizing our proprietary workflow and empathetic approach.

We aim to keep our process simple and intuitive for our clients – The first step is to assign past-due accounts to Tavelli Co., Inc. by uploading collection data to our secure web portal available 24 hours a day, 7 days a week. Upon mailing collection notices, our skilled collectors respectfully call your patients to work together to find the best payment solution and resolve their outstanding balance. Through these efforts, we effectively collect your money and improve cash flow for your medical organization, while protecting the integrity of your brand.

First Party Receivables Management

Our first-party receivables management program is tailored towards large size medical organizations with high patient invoice volumes, including, but not limited to: biotechnology companies, large healthcare networks, hospitals, and physician groups.

Our receivables management firm partners with your medical organization to offer specialized, personalized past-due invoice follow up. Our highly skilled team seamlessly integrates and follows up with your patients as an extension of your brand. We enhance your billing process to recover past-due debt prior to moving into the formal collections process by utilizing our proprietary workflow and empathetic approach. Through these efforts, we effectively collect your money and improve cash flow for your medical organization, while protecting the integrity of your brand.

Features

  • Contact patients under your brand

  • Account screening, segmentation, and proprietary workflow

  • Designate top representatives trained in respectful customer service

  • Capture data to support overall business operations

  • Call recording

  • White label surveys